At kikrya, the privacy and security of your personal data is a foundational commitment — not an afterthought. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored and protected, and what rights you hold over your own data.
Every data exchange between your device and the kikrya platform is secured using industry-standard 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text under any circumstances.
kikrya does not sell, lease, or trade your personal data to third-party marketers or advertisers. Data shared with external processors — such as payment partners bKash and Nagad — is strictly limited to what is necessary to complete the relevant transaction.
Personal data held by kikrya is stored on access-controlled servers with multi-layer security protocols. Physical and logical access to stored data is restricted to authorised personnel only, and all access events are logged and audited regularly.
You have the right to access, correct, or request deletion of your personal data held by kikrya at any time. Submit a written request to [email protected] and our data team will respond within the timeframes specified in this Privacy Policy.
kikrya follows a data minimisation principle — we only collect personal information that is genuinely necessary for the purposes outlined in this policy. We do not gather speculative data or retain information beyond the periods specified herein.
Receiving promotional communications from kikrya is always optional. You may withdraw your marketing consent at any time by updating your notification preferences within your Account settings or by contacting the kikrya support team directly.
This Privacy Policy describes how kikrya ("we", "us", or "our") collects, processes, stores, and protects the personal information of individuals ("you" or "the Player") who register an Account on, access, or otherwise interact with the kikrya platform at kikrya.vip.
By registering a kikrya Account, making a deposit, or continuing to use the Platform after this Privacy Policy has been made available to you, you acknowledge that you have read and understood the practices described herein and consent to the processing of your personal data as set out in this document.
This Privacy Policy should be read alongside the kikrya Terms & Conditions and Responsible Gaming Policy, each of which is incorporated by reference. Where this Privacy Policy conflicts with the Terms & Conditions, this Privacy Policy governs in respect of all personal data matters.
For the purposes of this Privacy Policy, kikrya acts as the data controller in respect of all personal data collected through the Platform. As the data controller, kikrya determines the purposes for which, and the means by which, your personal data is processed.
All data protection enquiries, access requests, correction requests, and deletion requests should be directed to the kikrya data team using the contact details provided in Section 15 of this Policy.
kikrya takes its role as data controller seriously. We have implemented internal policies, staff training protocols, and technical safeguards designed to ensure that personal data is handled with the care, integrity, and confidentiality it deserves at every stage of its lifecycle.
kikrya collects personal data from you in three primary ways: data you provide directly, data generated automatically by your use of the Platform, and data we may receive from third-party sources such as payment processors and identity verification services.
The personal data collected by kikrya is used exclusively for the purposes set out in the table below. We do not process your personal data for any purpose incompatible with those stated here without first obtaining your explicit consent or as otherwise required by law.
| Purpose | Data Categories Used |
|---|---|
| Creating and managing your kikrya Account | Registration data, identity verification data |
| Processing deposits and withdrawals | Payment data, transaction data, identity verification data |
| Verifying your age and identity (KYC compliance) | Identity verification data, registration data |
| Fraud prevention and security monitoring | Technical data, usage data, transaction data, third-party fraud signals |
| Responsible gaming enforcement and player welfare | Responsible gaming data, transaction data, usage data |
| Customer support and complaint resolution | Communications data, registration data, transaction data |
| Sending service notifications (e.g., account alerts) | Registration data, communications preferences |
| Sending promotional communications (with consent) | Registration data, usage data, communications preferences |
| Improving platform performance and user experience | Usage data, technical data, cookie data |
| Legal and regulatory compliance | All categories as required by applicable law |
kikrya processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
kikrya uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, to maintain your active session, and to gather anonymised analytics data that helps us understand how Players interact with the site.
You may control cookie settings through your browser's privacy settings. Please note that disabling strictly necessary cookies will impair the core functionality of the Platform. Detailed instructions for managing cookies in the most commonly used browsers (Chrome, Firefox, Safari, Edge) are available in each browser's help documentation.
kikrya does not sell your personal data. We share your data only in the following circumstances and only to the extent strictly necessary for the purpose stated:
All third parties with whom kikrya shares personal data are required by contract to process that data only for the purposes specified, to maintain appropriate security standards, and not to further disclose it without kikrya's authorisation.
Some of the third parties with whom kikrya shares personal data — including certain Game Providers and technology infrastructure partners — may be located in countries outside Bangladesh. Where personal data is transferred internationally, kikrya takes steps to ensure that appropriate safeguards are in place to protect the data, including:
If you wish to obtain more information about the specific safeguards applied to any particular international data transfer, please contact the kikrya data team at the address provided in Section 15.
kikrya retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| Identity verification documents (KYC) | 5 years from the date of verification |
| Financial transaction records | 7 years from the date of the transaction |
| Support communications | 3 years from the date of the last communication |
| Technical / usage data (logs) | 13 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 2 years |
| Cookie analytics data | 13 months on a rolling basis |
At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original information. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further active processing until deletion is possible.
As a data subject whose personal information is processed by kikrya, you hold a number of rights in relation to your personal data. These rights are described below, together with the practical process for exercising each of them:
To exercise any of the above rights, please submit a written request by email to the address specified in Section 15. kikrya will respond to all valid requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.
The kikrya platform is strictly for adults aged 18 years and over. kikrya does not knowingly collect personal data from any individual under the age of 18. If you are under 18, you are not permitted to register an Account, use the Platform, or submit any personal data to kikrya.
If kikrya becomes aware that personal data has been collected from an individual who is under 18 years of age, we will take immediate steps to delete that data and close the associated Account. Any Balance held in such an Account will be returned to the verified payment source after deducting any bonuses received.
Parents and guardians who believe that their child may have registered an Account on the kikrya platform are encouraged to contact the support team immediately at [email protected] so that the matter can be investigated and resolved without delay.
kikrya implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While kikrya takes all reasonable technical and organisational precautions, no data transmission over the internet can be guaranteed to be completely secure. Players are responsible for maintaining the security of their own Account credentials and for notifying kikrya immediately if they suspect unauthorised access to their Account.
The kikrya platform may contain references to third-party brands — such as Game Providers including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi, or payment networks such as Visa and Mastercard. While these brand names appear on the Platform, kikrya does not operate external links to third-party websites from within its interface.
kikrya is not responsible for the privacy practices or the content of any third-party services or platforms that you may access independently. If you visit any third-party website as a result of interacting with the kikrya Platform, we strongly recommend that you review the privacy policy of that site before providing any personal information.
kikrya reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered Players by displaying a prominent notice on the Platform homepage and, where reasonably practicable, by sending a notification to the email address registered to your Account.
The updated Privacy Policy will take effect on the date stated in the "Last Updated" notice at the top of this document. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how kikrya is protecting your personal data. The most current version of this Policy is always accessible at kikrya.vip/privacy-policy.
If you object to any change to this Privacy Policy, you should cease using the Platform and may request Account closure by contacting the support team prior to the effective date of the change. Outstanding real-money balances not subject to active investigation will be returned to the verified payment source following closure.
If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or need to report a potential data protection concern, please contact the kikrya data team using the details below:
Continue Exploring kikrya
Now that you know exactly how kikrya protects your privacy, you can play with complete confidence. Head to the casino lobby, explore our cricket betting markets, or check the FAQ if you still have questions.